Financial Counseling and Payment Options
Private pay patients should be prepared to pay in full at the time of service, or make payment arrangements with our Financial Counselor prior to admission.
Insurance coverage is a contract between the patient and their carrier. Patients are responsible for all hospital charges incurred. Insurance billing is a courtesy provided by our Billing Office.
Patients in need of financial medical assistance are encouraged to meet with our financial counselor in order to apply to one of many available federal, state and county programs before receiving care. If emergency care is required, Medical Assistance programs may help cover costs. Let us help you navigate your options.
For more information about payment options or to determine if you qualify for Medical Assistance, call our Financial Counselor at at 354-6331 or 354-2383 ext. 183. You can also view our Patient Financial Assistance summary here.
Remember to contact your insurance company prior to any scheduled hospital stay. A pre-admission review for hospital stays over 24 hours may be required, and failure to obtain one may affect your benefit payments.
What to Bring
- Insurance Cards and driver’s license or other photo identification.
- Employer information, address and phone number
- The phone number of a family member or friend
- A list of any medications and allergies
- Any personal items you might need
Please call us at (208) 354-0399 if you have questions or concerns about your bill, if you would like to discuss a payment plan, or if you have received a bill summary and would like a detailed version of your bill.
Section 504 Notice of Program Accessibility
The regulation implementing Section 504 requires that an agency/facility “…adopt and implement procedures to ensure that interested persons, including persons with impaired vision or hearing, can obtain information as to the existence and location of services, activities, and facilities that are accessible to and usable by disabled persons.” (45 C.F.R. §84.22(f))
Teton Valley Health Care and all of its programs and activities are accessible to and useable by disabled persons, including persons who are deaf, hard of hearing, or blind, or who have other sensory impairments. Access features include:
- Convenient off-street parking designated specifically for disabled persons.
- Curb cuts and ramps between parking areas and buildings.
- Level access into first floor level with chair access to clinic exam rooms.
- Fully accessible offices, meeting rooms, bathrooms, public waiting areas, cafeteria, patient treatment areas, including examining rooms and patient rooms.
- A full range of assistive and communication aids provided to persons who are deaf, hard of hearing, or blind, or with other sensory impairments. There is no additional charge for such aids. Some of these aids include:
- Qualified sign language interpreters for persons who are deaf or hard of hearing.
- A twenty-four hour (24) telecommunication device (TTY/TDD) which can connect the caller to all extensions within the facility and/or portable (TTY/TDD) units, for use by persons who are deaf, hard of hearing, or speech impaired.
- Readers and taped material for the blind and large print materials for the visually impaired.
- Flash cards, alphabet boards and other communication boards.
- Assistive devices for persons with impaired manual skills.
If you require any of the aids listed above, please let the receptionist or your nurse know.
Interactive Bill and Statement
To better understand your bill or statement from TVHC, click on the icons below to view interactive versions of a sample bill and a sample statement. These documents are best viewed with the Google Chrome internet browser. You will not be able to view the interactivity with outdated versions of Internet Explorer (IE 9 or below). If you have any other issues, please try clearing your browser’s cache.